What Happens If Someone Reports Your Lash Business to TDLR – And How to Stay Safe

Are you a lash artist in Texas? Understanding what happens if someone complains to the Texas Department of Licensing and Regulation (TDLR) will help you protect your eyelash extension business, reputation, and clients. Below, you’ll discover the facts, possible consequences, and how DFW Lash University can help you stay compliant and thriving.

🚧 What Happens When TDLR Receives a Complaint

1. Complaint Intake & Jurisdiction Check
   TDLR’s enforcement division receives the complaint and within two working days confirms receipt to the complainant and evaluates whether the claim falls under TDLR’s jurisdiction and if there’s reason to investigate. Texas DLR+13Texas DLR+13Wikipedia+13

2. Detailed Investigation
   If jurisdiction is established, an intake legal assistant conducts research and may request additional facts from the complainant or licensed professional. Texas DLR

3. Enforcement & Orders
   — If violations are found, TDLR may issue sanctions including Class A penalties ($500–$1,500) for infractions like failure to display proper signage, lack of sanitation, or operating without a license. Texas DLR
   — Possible enforcement actions include agreed orders, default orders, or formal hearings before the TDLR Commission. An appeal process is available but must be filed quickly. Texas DLR+15Texas DLR+15Texas DLR+15

⚠️ Common Violations That Trigger Complaints

• Operating without a current eyelash-extension specialist license

• Failing to display license, inspection report, or human trafficking notice sign

• Not having a proper sanitation protocols, required equipment, or a client complaint sign visible YouTube+11Texas DLR+11Texas DLR+11

• Operating outside the permitted scope of practice (e.g. offering facial or hair services without a cosmetology license) Texas DLR+5Texas DLR+5Texas DLR+5

✅ Why Having a Texas License Matters

• Legal compliance: Eyelash Extension Specialist license requires 320 hours of training at a licensed school and passing both written and practical exams. Texas DLR

• Scope of Practice: Licensees are legally permitted to apply semi‑permanent lashes, but cannot perform other cosmetology services unless they hold a broader license like Esthetician or Cosmetologist. Texas DLR

• Trust & Reputation: A valid license and adherence to facility standards build confidence with clients and inspectors alike.

💎 Tips to Avoid Complaints and Stay Compliant

1. Maintain Your Cosmetology License
   Keep your Eyelash Extension Specialist license current — renew every two years and update your name/contact within 30 days if changed. Texas DLR

2. Follow Establishment Rules
   Your salon must display a license, consumer complaint poster, human trafficking notice, sanitation rules, and inspection report on request. Texas DLR+1

3. Use Proper Facilities & Equipment
   Your space must include clean, non-porous flooring, a facial bed or massage table, lamp, stool, sink, ventilation, and proper waste receptacles. Texas DLR

4. Limit Services to Your License
   Don’t advertise or perform services outside what you’re legally allowed—like facials or hair work—unless you carry another appropriate license. Wikipedia+13Texas DLR+13proctor2.psionline.com+13

5. Train & Document
   Keep proof of continuing education for at least 2 years. Keep up with rulebooks and signage. Texas DLR

6. Respond Professionally to Complaints
   If you are notified of a complaint, provide requested documentation promptly, and consider legal advice or requesting a rehearing within the required timeframe. Texas DLR+1

🎓 How DFW Lash University Can Help You Stay Compliant

• State‑approved training: Complete the required 320 hours under expert instructors in accordance with TDLR standards.

• Preparation for exams: We guide you through both written and practical testing—so you pass confidently.

• Business compliance coaching: We teach you setup, signage requirements, sanitation standards, and how to create a TDLR‑friendly establishment.

• Ongoing support: Even after licensing, we can help you stay updated on new rules, continuing education, and best practices to prevent violations.

🔍 Summary Table

Final Thoughts

Getting reported to TDLR can feel intimidating—but proper licensing, strict sanitation, signage compliance, and professional training go a long way. Investing in credible TDLR-approved education not only keeps your business safe it also positions you as a trusted professional.

If you’re ready to launch or elevate your lash business the right way, DFW Lash University is here to guide you—from licensing to thriving without regulatory worry.

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